Important BPAY update – Rates

The BPAY biller code for rate payments has changed. Please update your details

Customer service temporary relocation

Our Customer Service Centre has temporarily relocated to Level 6, 31 Victor Street, Chatswood.

Multicultural services

The Willoughby area is home to residents from a variety of cultures and backgrounds. Willoughby City Council’s Multicultural Services keeps updated with the changing needs and issues relating to the culturally and linguistically diverse community; develops strategies and delivers a range of programs to improve well-being and promote inclusion.

You can visit or call Willoughby Council to talk to a council officer, who can provide information about the services that best suit your needs and advise you on how to access them.

Phone: 02 9777 7737

Other resources

Willoughby City Library supports multicultural communities with a range of language resources in several languages and by celebrating cultural events.
Your Guide to a Better Life(PDF, 5MB) is a booklet about environmentally friendly living practices written in English and Chinese.
Herbs for a Healthy Home Information Cards(PDF, 9MB)(PDF, 9MB) showcase the different health benefits and uses of herbs, as well as their origin and cultural significance. Print the ones you would like by selecting the pages on your printer.
Your Guide to Renting(PDF, 399KB) gives you practical tips on finding a property to rent.
Your path to career success(PDF, 2MB) provides you with tips to find work and includes local contacts and resources. A separate flow chart(PDF, 737KB) with the full web addresses listed can also be printed.
SBS Learn English provides free resources to help Australian migrants improve their English with a range of videos, podcasts, articles and worksheets.
ABC Learn English is a free service by Australia’s public broadcaster, the Australian Broadcasting Corporation (ABC), designed to help people learning English as an additional language. You will find articles, video and audio content on their site that will make learning English fun and engaging.
For support and information on discrimination or racism, please visit Australian Human Rights Commission and Anti-Discrimination NSW.