Customer Service Centre closed - Easter Public Holidays

Our Customer Service Centre will be closed Friday 18 April and Monday 21 April for the Easter public holidays. For out-of-hours service, call (02) 9777 1000.

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Trial changes to Council’s Public and Open Forums

Public and Open Forums will now occur one week prior to General Council Meetings. Registrations to speak close at noon on the same date as the forum.

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Multicultural services

The Willoughby area is home to residents from a variety of cultures and backgrounds. Willoughby City Council’s Multicultural Services keeps updated with the changing needs and issues relating to the culturally and linguistically diverse community; develops strategies and delivers a range of programs to improve well-being and promote inclusion.

You can visit or call Willoughby Council to talk to a council officer, who can provide information about the services that best suit your needs and advise you on how to access them.

Phone: 02 9777 7737

Other resources

Willoughby City Library supports multicultural communities with a range of language resources in several languages and by celebrating cultural events.
Your Guide to a Better Life(PDF, 5MB) is a booklet about environmentally friendly living practices written in English and Chinese.
Herbs for a Healthy Home Information Cards(PDF, 9MB)(PDF, 9MB) showcase the different health benefits and uses of herbs, as well as their origin and cultural significance. Print the ones you would like by selecting the pages on your printer.
Your Guide to Renting(PDF, 399KB) gives you practical tips on finding a property to rent.
Your path to career success(PDF, 2MB) provides you with tips to find work and includes local contacts and resources. A separate flow chart(PDF, 737KB) with the full web addresses listed can also be printed.
SBS Learn English provides free resources to help Australian migrants improve their English with a range of videos, podcasts, articles and worksheets.
ABC Learn English is a free service by Australia’s public broadcaster, the Australian Broadcasting Corporation (ABC), designed to help people learning English as an additional language. You will find articles, video and audio content on their site that will make learning English fun and engaging.
For support and information on discrimination or racism, please visit Australian Human Rights Commission and Anti-Discrimination NSW.