Homelessness and Housing Assistance

Willoughby City Council works closely with the community and allied services to address concerns about homelessness within the Willoughby LGA.

If you are concerned that someone is rough sleeping or homeless please contact Council. We will then make a referral to the North Sydney/Willoughby Homelessness Case Coordination Network for follow up.

North Sydney/Willoughby Homelessness Case Coordination Network

The purpose of the North Sydney/Willoughby Homelessness Case Coordination Network is to bring together a range of local agencies to share skills, resources and knowledge between services that work to support people sleeping rough in North Sydney and Willoughby to exit homelessness, access ongoing health care and access long-term housing with support.

Housing and Homelessness Services

Ask Izzy

When you’re looking for support, Ask Izzy can help you to find the services you need, now and nearby. It is free and anonymous, and you can search over 360,000 services to find housing, meals, healthcare, counselling, legal advice, addiction treatment and a whole lot more.

If you’re on the Telstra mobile network, you can access Ask Izzy even if you don’t have credit.

Homelessness Services

Housing Providers

Link2Home Homelessness Information Line

1800 152 152

State-wide homelessness information and referral telephone service, available 24 hours a day, 7 days a week, every day of the year.



SGCH Housing

02 8974 9797

 Community housing provider for Willoughby LGA and surrounding area. Temporary accommodation and rental assistance.
Crisis accommodation and support



Mission Australia

1800 269 672

Helps people find safe and affordable housing, support disadvantaged children and families, empower troubled young people and assists people with mental illness or disability.

Northern Sydney Homelessness Support Service (Lower North Shore and Northern Beaches)

02 9902 5100

 Support single men, single women, and families who are at imminent risk of, or experiencing, homelessness. 
For Women and Families 



Mary’s House Women's Refuge

02 8937 2094

 Provides a quality refuge for women and their children escaping domestic violence.

Hornsby Ku-ring-gai Women's Shelter

02 8411 2046

 Provides safe, temporary accommodation for vulnerable women fleeing domestic violence or homelessness.



Delvena Women and Childrens Refuge

02 9971 4499

 Provides crisis accommodation for women and children escaping domestic violence.


For Youth

Taldumande Youth Services

02 9460 3777

 Supports vulnerable and homeless children and young people and their families across greater Sydney.



Phoenix House

02 9437 0077

Provides early intervention and support services to young people living in Northern Sydney.

Northern Sydney East Youth Homelessness Service

02 9480 2500

 Works with young people (under 25 years) to prevent homelessness through early intervention programs.

Further Resources

Homelessness and Rough Sleeper Services(PDF, 100KB)

Willoughby Council Community Services