Important BPAY update – Rates

The BPAY biller code for rate payments has changed. Please update your details

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Customer service temporary relocation

Our Customer Service Centre has temporarily relocated to Level 6, 31 Victor Street, Chatswood.

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People with Disability

Information and other resources to help people with a disability and their carers.

Disability Inclusion Action Plan

Willoughby City Council is committed to the principles of developing communities where everyone has fair and equal access to services and facilities.

The DIAP reflects council's commitment to deliver on the diverse needs of people with disability and meets the NSW Government's Disability Inclusion Act requirements.

For more detailed information, download the DIAP using the links below.

If you require a copy of the plan in an alternative format, you can contact Council as follows:

Phone: 9777 1000
Email: email@willloughby.nsw.gov.au

Access and Inclusion Advisory Committee

Accessible Parks and Playgrounds

We actively work to ensure that our parks and playgrounds are inclusive with considerations including ease of access, equipment design, parking and amenities.

Browse accessible parks

Missed Business?

The Better Business Partnership provides a useful guide for businesses to improve accessibility and customer experience to enhance inclusive practices for customers across the region.