Contact us

Phone  02 9777 1000
After Hours Emergencies 02 9777 1000 or 02 8579 0331
Email  email@willoughby.nsw.gov.au
In Person

Level 4, 31 Victor Street Chatswood NSW 2067, Australia

Due to building works on the ground floor of our Victor Street office, access to the Customer Service Centre is via the rear entrance adjacent to the Interchange and Garden of Remembrance.

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Watch video for directions

Operating Hours

Monday to Friday, 9:00 am - 5:00 pm

JP service is available 9:00 am - 12:00 pm only by appointment 

For general planning enquiries - The Development Enquiry Officer is available 9:00 am - 10:00 am and 1:00 pm - 4:30 pm

Postal Address

Willoughby City Council, PO Box 57, Chatswood NSW 2057, Australia

ABN  47 974 826 099