Clean-up collections

Council offers the following collection services for bulky household items that can’t be collected through the weekly service. This service is only offered to domestic residents for household waste. Waste generated by commercial operations is ineligible for collection.

Council provides residents with three (3) free scheduled clean-up and one (1) pre-booked clean-up collections per financial year.

Scheduled clean-up service

Council provides residents with three free scheduled clean-up collections per financial year. These collections are conducted in zones according to a pre-set schedule.

Check your clean-up dates

For ALL scheduled clean-up collections:

  • No more than 2m³ of materials will be collected. Items that have not been collected must be removed and disposed of promptly.
  • Materials can only be placed on the nature strip outside your property the Sunday night of your collection week
  • Items must not be longer than 1 metre
  • All groups of items left on kerbsides for collection must be labelled with a Scheduled clean-up label(PDF, 47KB).
    Note: If you are unable to print the labels, please attach a piece of paper to both the street-facing and footpath-facing sides of the group of items. The label should identify the items as “For Clean-up” and include the date of the Sunday specified by Council.

Council will collect

  • green-tick.png Household furniture
  • green-tick.png Small appliances
  • green-tick.png Soft furnishings
  • green-tick.png Carpet and linoleum (must be cut into 1 metre lengths and bundled. Maximum 0.5m³)
  • green-tick.png Other non-recyclable household items
  • green-tick.png Whitegoods and metal items, e.g. Fridge/freezer, washing machine.

Council will NOT collect

  • red-cross.png General household garbage
  • red-cross.png Small household items
  • red-cross.png Vegetation, dirt, stones and sand
  • red-cross.png TVs and Computers
  • red-cross.png Mattresses/foam
  • red-cross.png Car batteries and car parts
  • red-cross.png Tyres
  • red-cross.png Building materials, including bricks, concrete and tiles
  • red-cross.png Liquids, including paint, chemicals and oil
  • red-cross.png Fibro/asbestos
  • red-cross.png Gas bottles
  • red-cross.png Hazardous materials, including volatile liquids, medical waste and explosives
  • red-cross.png Mirrors and sheets of glass 

Pre-booked clean-up service

Council provides residents with one free pre-booked clean-up collection per financial year in addition to the scheduled collection dates.

Residents can pay for additional pre-booked collections if required to a maximum of 2m³ of materials per collection. This can be used to dispose of general household goods OR vegetation, but cannot be used for a mixture of the two. You must specify which service you want when booking.

For current fees, see Fees and Charges.

Book Online

For ALL pre-booked clean-up collections:

  • No more than 2m³ of materials will be collected. Items that have not been collected must be removed and disposed of promptly.
  • Materials can only be placed on the nature strip outside your property the Sunday night of your collection week
  • Items must not be longer than 1 metre
  • All groups of items left on kerbsides for collection must be labelled with a Pre-booked Clean-up label(PDF, 48KB).
    Note: If you are unable to print the labels, please attach a piece of paper to both the street-facing and footpath-facing sides of the group of items. The label should identify the items as “For Clean-up” and include the date of the Sunday specified by Council, your address and booking reference number.

Household Goods

Council will collect

  • green-tick.png Household furniture
  • green-tick.png Small appliances
  • green-tick.png Soft furnishings
  • green-tick.png Carpet and linoleum (must be cut into 1 metre lengths and bundled. Maximum 0.5m³)
  • green-tick.png Other non-recyclable household items
  • green-tick.png Whitegoods and metal items, e.g. Fridge/freezer, washing machine.

Council will NOT collect

  • red-cross.png General household garbage
  • red-cross.png Small household items
  • red-cross.png Vegetation, dirt, stones and sand
  • red-cross.png TVs and Computers
  • red-cross.png Mattresses/foam
  • red-cross.png Car batteries and car parts
  • red-cross.png Tyres
  • red-cross.png Building materials, including bricks, concrete and tiles
  • red-cross.png Liquids, including paint, chemicals and oil
  • red-cross.png Fibro/asbestos
  • red-cross.png Gas bottles
  • red-cross.png Hazardous materials, including volatile liquids, medical waste and explosives
  • red-cross.png Mirrors and sheets of glass

Vegetation

Council will collect:

  • green-tick.png Tree prunings and loppings
  • green-tick.png Untreated timber 
  • green-tick.png Christmas trees
  • green-tick.png Palings without nails (max 0.5m³)

Council will NOT collect

  • red-cross.png Untied/loose vegetation
  • red-cross.png Vegetation in plastic bags
  • red-cross.png Branches greater than 75mm diameter
  • red-cross.png Branches, untreated wood or Christmas trees in sections longer than 1 metre
  • red-cross.png Painted or chemically treated timber
  • red-cross.png Tree stumps
  • red-cross.png Whole wood pallets
  • red-cross.png Building timber
  • red-cross.png Whole fences
  • red-cross.png General garbage
  • red-cross.png Timber with nails

All collected materials are sent to landfill, so please consider selling, donating or giving away good quality items. You can also book a collection through the Bower’s Collection and Rehoming service or find it a new home through their reuse tool.