Our Customer Service Centre will be closed Tuesday 29 October from 9am to 10:45am.Please call (02) 9777 1000 to reach our out of hours service during this time.
Willoughby City Council is launching MyWilloughby, a new platform designed to make interacting with Council easier and enhance your experience with Council! To make this happen, there may be some delay in services from 31 October to 4 November. We appreciate your patience during this upgrade.
Planning and Infrastructure encompasses a range of services to provide the best outcomes for our built and natural environment. The directorate has a strong focus on environmental management and education to ensure the natural environment if preserved and improved for future generations. Planning and Infrastructure is responsible for development assessments, works services, waste recovery, regulatory services and management of Council’s assets. Planning for the future of the City, the directorate also develops the strategic framework for urban design and development, transport and land use.