Emergency information
Exceptional storms, flooding and extreme heat events are becoming more frequent, so it has never been more important to get prepared.
Willoughby City Council is encouraging residents to prepare and complete an emergency plan using the Red Cross Get Prepared app.
The Get Prepared app is a free, user-friendly tool that helps residents connect with key support contacts, assess local risks and create an easy-to-follow emergency plan. It allows users to establish a support network, complete preparedness tasks and save or print their plan for easy sharing.
Resources have also been prepared to specifically assist multicultural communities plan for emergencies, including flyers translated into simplified Chinese and Korean.
Call triple zero (000) if
- someone is seriously injured or in need of urgent medical help
- your life or property being threatened
- you have just witnessed a serious accident or crime.
For non-urgent assistance
Fire
| NSW Bushfire Information Line |
1800 679 737 |
| Current fires and incidents map |
Website |
| Fire danger ratings and total fire bans |
Website |
| Office of Environment and Heritage - Bushfire Information |
Website |
| Fire and Rescue NSW |
Website |
Floods, storms and tsunamis
| NSW State Emergency Service (For assistance in floods, storms & tsunamis |
132 500
Website
|
| SES News (flood, storm, tsunami alerts) |
Website |
| For blocked or damaged stormwater pipelines causing flooding in Willoughby area contact us. |
Be prepared
How to be prepared for emergencies
To access the subtitles on these videos, select Settings then Subtitles then select the language you would like to use.
Preparing for emergencies
Planning for emergencies
Two community information sessions were presented by Willoughby City Council, City of Ryde, Lane Cove Council and Australian Red Cross on Wednesday 27 October 2021 (from Noon to 1pm) and Wednesday 3 November 2021 (from 6pm to 7pm). You can view the session held 27 October 2021 here.
Get ready for extreme heat