Emergency information

Call triple zero (000) if

  • someone is seriously injured or in need of urgent medical help
  • your life or property being threatened
  • you have just witnessed a serious accident or crime

For non-urgent assistance


Police Assistance Line  131 444
NSW Police Force


Twitter feed

Chatswood Police Station  02 9414 8499
North Shore PAC  Facebook page


NSW Bushfire Information Line  1800 679 737
Current fires and incidents map Website 
Fire danger ratings and total fire bans Website
Office of Environment and Heritage - Bushfire Information Website
Fire and Rescue NSW Website

Floods, Storms & Tsunamis

NSW State Emergency Service (For assistance in floods, storms & tsunamis 

132 500


SES News (flood, storm, tsunami alerts)  Website
For blocked or damaged stormwater pipelines causing flooding in Willoughby area contact us

Be prepared

How to be prepared for emergencies 



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Preparing for emergencies

Planning for emergencies

Two community information sessions were presented by Willoughby City Council, City of Ryde, Lane Cove Council and Australian Red Cross on Wednesday 27 October 2021 (from Noon to 1pm) and Wednesday 3 November 2021 (from 6pm to 7pm). You can view the session held 27 October 2021 here.

Get ready for extreme heat