Pay your rates

Online

Choose one of the online payment methods available below:

Step 1.Council's Online Services

Fill out the following online form and pay via Visa and Mastercard (0.75% service fee applies)

Pay Online

Step 2.BPAY

Use Council's BPAY biller code 18424 and your reference number, log in to your online or mobile banking, select BPAY, your preferred account, enter the BPAY details, amount and payment date.

Step 3.Australia Post Billpay

Use Council's billpay code, 0589 and your reference number and pay with your credit card, debit card or PayPal.

Pay Online

By Phone

Call Australia Post on 13 18 16

Use your reference number and pay by your credit card or debit card to Council's billpay code 0589

In person

You can visit Council's Customer Service Centre or any Post Office or Commonwealth Bank branch and pay your rates.

Post

Post a cheque to Willoughby City Council, PO Box 57, Chatswood NSW 2057

Contact Us

Phone

02 9777 1000

Email

email@willoughby.nsw.gov.au

Setup Direct Debit

Fill out the below online form to setup Direct Debit payments from your bank account.

Set up Direct Debit

Note: Direct Debit payments from credit cards are not available.

 

To update your existing Direct Debit bank details, please complete a new application.

Change of Address

Notify council

Digital Rates Notices

Annual rates notices are issued in July. You can setup your own digital rate notices through Payreq or BPAY View.

Setup digital rates notices

 

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