Our Customer Service Centre will be closed Monday 7 October 2024 for the Labour Day public holiday. Please call (02) 9777 1000 to reach our out of hours service during this time.
Payreq is an online service that allows you to set automatic reminders, as well as check due dates and amounts owing for your bills at any time.
Create Payreq MyBills account
Click Add New Biller and register for Willoughby City Council (18424)
Select to register for Email
Refer to your rates notice to enter the required information, including your nominated email address that you would like your rates notice delivered to.
Visit Payreq website guide
For property managers, we can provide digital rates notices to eliminate scanning and manual data entry.
Set up a profile with Payreq and receive bill data for all your managed properties.
Email support@payreq.com and ask them to set you up.
You can organise to have your rates notice delivered directly to your accounts receivable software.
Register for your Accounting Software
Connect your account and refer to your rates notice to enter the required information, including your nominated email address that you would like your rates notice delivered to.
BPAY offers a service called BPAY View, which lets you manage your bills through the online bank account you use to payment.
Once you set up BPAY View, your bank then sends you a reminder about your rates by email, SMS or through its own messaging system.
Not all banks offer BPAY View – you can find out if yours does on this page of the BPAY website.
How to create a Payreq MayBills account
How to setup BPAY View