Vacation Care

Cancellation of care will not be accepted once your booking has been processed. Where possible, ‘swapping’ of days can be accommodated, please notify the Nominated Supervisor if this is required. Refunds may be given under extreme/ extenuating circumstances on application to the Nominated Supervisor.

Please call the centre if your child will arrive later than 9am as it might affect departure time for excursions.

In accordance with the regulations from the Department of Health, sick children with a contagious illness must not attend the centre. Please notify the Centre staff if your child will not be attending.

Staff will only administer medication to a child if it has been prescribed by a doctor. Over the counter medications such as Panadol and cough medicine will only be administered if accompanied by a doctor’s letter of authorisation stating the child’s name, the dosage required and the time to be administered. Parents must complete a medication form at the Centre.

Centres are open from 8am to 6pm. Children will not be accepted into the Centre before 8am and must be collected by 6pm. 

Children must be picked up by 6pm. A late fee of $20 for the first 10 minutes or part thereof and $2 for every minute thereafter will apply immediately after 6pm. Please phone the Centre if you think you will be late collecting your child.

Parents are required by the Commonwealth Government to sign their children in and out of the centre each day. This will be done via our digital Kiosk on the centres iPad. 

All children must have sunscreen and a hat. Please provide suitable clothing, wet weather gear and ensure enclosed shoes are worn each day. All items brought to the centre are to be clearly labelled.

Please provide your own substantial and nutritious morning tea and lunch to last your child/ren all day. We do not recommend soft drinks and junk food. Children can keep their food fresh and cool in the fridge at the centre. Please note that we are a nut free service.

All children are required to attend ‘compulsory’ excursions.

Staff to child ratios set out in the National ECEC Regulations will apply to all excursions/outings and will be dependent on the activity. A separate signed permission form is required for all excursions/outings.

For outings, bookings are accepted on the morning of the outing at the centre on a 'first come first served' basis. Additional fee charges for outings will be administered against your vacation care account on the day. Attendance on outings is dependent on the specified limit on the vacation care program and at the Nominated Supervisor’s discretion.

For swimming excursions/outings children must be enrolled in year 3-6 (children must have attended their first day of year 3) and be able to swim unaided for at least 25 meters.