Our Customer Service Centre will be closed Tuesday 29 October from 9am to 10:45am.Please call (02) 9777 1000 to reach our out of hours service during this time.
Willoughby City Council is launching MyWilloughby, a new platform designed to make interacting with Council easier and enhance your experience with Council! To make this happen, there may be some delay in services from 31 October to 4 November. We appreciate your patience during this upgrade.
The service is for general commercial waste for a monthly fee. Council requires a deposit for each service, which is refundable at the termination of the service, if the bin is not damaged or lost.
See Council's Fees & Charges
Recycling waste is not permitted in these bins, and if you are requiring a recycling waste collection service, you will need to find a private contractor.
Send the completed form to email@Willoughby.nsw.gov.au
Upon receipt of an application form, Council will forward an invoice for a deposit.
As soon as the deposit is paid, the bin will be delivered.
Visit Council's Customer Service Center, fill the form and pay your deposit.