Services over the 2025-26 Christmas New Year period

Last modified on 10 December 2025

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Most Council services will not be provided from 4:30pm Tuesday 24 December 2025 to 9am Thursday 8 January 2026. 

Below is information on services which will continue to operate. 

Any urgent matters should be directed to Council’s after hours telephone contact number on 02 9777 1000. All other enquires received via email, social media, online or post will be responded to from Thursday 8 January 2026. 

Service

Operation

Waste and resource recovery

Weekly waste collections will continue as normal. Any missed services or waste issues should be logged via the online portal.

However, Council will not be providing bulky waste clean-up services, mattress collections or HomeCycle services during this period. The public will also be unable to book these services during this time.

Willoughby Leisure Centre

The centre will be running on an altered schedule which will affect operating hours and the group fitness timetable. Please visit the WLC website for more information.

Willoughby City Library

All Willoughby City Libraries will close by 5pm on Wednesday 24 December 2025. Chatswood Library will re-open on Monday 29 December at 9:30am.

Chatswood Library opening hours:

  • Monday 29 December - 9:30am to 5pm
  • Tuesday 30 December - 9:30am to 5pm
  • Wednesday 31 December - 9:30am to 5pm
  • Thursday 1 January - CLOSED for the public holiday
  • Friday 2 January - 9:30am to 5pm
  • Saturday 3 January - 9:30am to 5pm
  • Sunday 4 January - 9:30am to 5pm

Regular open hours will resume for both Chatswood Library and all branch libraries from Monday 5 January. Please see the library website for further details.

The after-hours return chute will remain open over the Christmas New Year period.

Zenith Theatre

Staff will attend work as required to support events at the theatre.

The theatre will fully re-open on Thursday 8 January 2026.

Planning and Infrastructure Services

To book in a critical stage building inspection where Council is the Principal Certifier, please ring 02 9777 7629. All applications and other enquiries will be responded to from Thursday 8 January 2026.

 

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