Our Customer Service Centre will be closed on the Labour Day public holiday - Monday 2 October, 2023.Please call (02) 9777 1000 to reach our out of hours service during this time.
Please note there are a limited number of pre-booked services available per week, and they must be booked at least a week in advance. At busy periods bookings may not be available for several weeks.
If you are utilising the pre-booked service for bulky household goods, check the acceptable items under the scheduled clean-up service.
For bulk vegetation collection, Council will collect:
Tree prunings and loppings
Palings without nails (max 0.5m³)
Council will NOT collect:
Vegetation in plastic bags
Branches greater than 75mm diameter
Branches, untreated wood or Christmas trees in sections longer than 1 metre
Painted or chemically treated timber
Whole wood pallets
Timber with nails
Check your clean-up dates
For additional information regarding our scheduled clean-up collection service visit Clean-up collections.
Council Officer will review your application and if your nominated week is not fully booked, you will receive a confirmation email.
Download Pre-booked Clean-up label(PDF, 48KB) and attached it to your items.
Note: If you are unable to print the labels, please attach a piece of paper to both the street-facing and footpath-facing sides of the group of items. The label should identify the items as “For Clean-up” and include the date of the Sunday before the collection week. For pre-booked clean-ups, please also include your address and booking reference number.
Please ensure your items are out and labelled on Sunday in preparation for collection.