Our Customer Service Centre will be closed on the King's Birthday public holiday - Monday 12 June, 2023.Please call (02) 9777 1000 to reach our out of hours service during this time.
Please note there are a limited number of pre-booked services available per week, and they must be booked at least a week in advance. At busy periods bookings may not be available for several weeks.
If you are utilising the pre-booked service for bulky household goods, check the acceptable items under the scheduled clean-up service.
For bulk vegetation collection, Council will collect:
Tree prunings and loppings
Palings without nails (max 0.5m³)
Council will NOT collect:
Vegetation in plastic bags
Branches greater than 75mm diameter
Branches, untreated wood or Christmas trees in sections longer than 1 metre
Painted or chemically treated timber
Whole wood pallets
Timber with nails
Check your clean-up dates
For additional information regarding our scheduled clean-up collection service visit Clean-up collections.
Council Officer will review your application and if your nominated week is not fully booked, you will receive a confirmation email.
Download Pre-booked Clean-up label(PDF, 48KB) and attached it to your items.
Note: If you are unable to print the labels, please attach a piece of paper to both the street-facing and footpath-facing sides of the group of items. The label should identify the items as “For Clean-up” and include the date of the Sunday before the collection week. For pre-booked clean-ups, please also include your address and booking reference number.
Please ensure your items are out and labelled on Sunday in preparation for collection.
Free mattress collection and recycling service now available to residents.
Mattresses will no longer be collected in the general Clean-up Collection service.