New COVID-19 restrictions

Last modified on 26 June 2021

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The NSW Premier has announced that residents of Sydney, the Blue Mountains, Central Coast and Wollongong will enter a two week lockdown from 6pm on Saturday 26 June until 11.59pm on Friday 9 July.

The health and safety of our staff and community are our top priority. Therefore, all non-essential public facing services of Council and facilities will be closed.

Closed facilities

  • Customer Service Centre at 31 Victor Street
  • Dougherty Centre
  • Willoughby Leisure Centre
  • Willoughby Libraries - Chatswood and all branches
  • MOSAIC
  • All sportsground pavilions
  • Art Space on The Concourse
  • Incinerator Art Space
  • Dougherty Centre café (Blend)
  • Chatswood Youth Centre
  • Willoughby Park Centre
  • Zenith Theatre
  • Joe Ciantar Music Rehearsal Studio
  • Unstaffed Community Facilities (West Chatswood, Naremburn, Castle Cove and Artarmon)

All essential services will continue including waste collection and services to the most vulnerable in our community and Meals on Wheels.

Customer service: Phone, email or visit our website

Our customer service centre at 31 Victor Street, Chatswood will be closed. However, we will continue to serve you through a number of other channels, including phone, email and through our website.

Our call centre is still operating and our staff are well equipped to respond to wide range of service requests and to provide information about our services and programs. Contact us on 02 9777 1000 from 9am-5pm week days. You can also email us at: email@willoughby.nsw.gov.au or use our online services to report an issue, lodge applications, track applications, make bookings and payments.

Northbridge Baths and amenities are open 

Under the current Public Health Order section 2.4, natural pools can remain open during the lockdown period from 26 June to 9 July.

While visiting we ask our community to adhere to the NSW Health COVID Safe hygiene and social distancing guidelines.

Council rangers will patrol this venue regularly to monitor compliance with NSW Health COVID-Safe guidelines.

To help keep Northbridge Baths open for community exercise and recreation:

  • Maintain social distancing by staying 1.5 metres apart
  • Wear a mask (except when swimming)
  • Gather in groups of no more than 10 people
  • Wash or sanitise your hands regularly
  • Follow the 1 per 4 square meter rule when using the amenities block

Failure to comply with these guidelines will result in closure of the amenities block.

More information on COVID-19

Please see NSW Health website or the Australian Government Department of Health for the most accurate and up-to-date information. 

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