Weekly Collection

COVID-19 and your waste service

Some Council services are currently impacted as a result of COVID-19. To ensure that Council can focus on maintaining important waste collection services, we ask that residents be mindful of trying to reduce the amount of waste, recycling and green waste that they are disposing of. This will help to ease the burden on collectors and ensure all bins that are presented can be emptied.

Council empties each of the three household bins every week. Collection days for unit blocks with bulk garbage bins may differ. Contact us for more information.

Find your Collection Day

  • Put your bin out on the nature strip the night before your collection day
  • Only bins issued by Council will be emptied
  • All waste must be placed inside the bins. Items placed next to bins, including garbage bags, will not be collected
  • Needles and sharps must not be placed in any Council bins. These can be disposed safely through the Needles & Sharps service.
  • The lid must be fully closed - overflowing bins can't be emptied
  • Use the correct bin for the items you are disposing  
  • Remove your empty bin from the nature strip as soon as practical
  • Bins will be collected on Public Holidays

Reporting Garbage Not Collected

Wait until the day after your usual collection day to report the issue. The truck could just be running late. Missed services for garbage, recycling or vegetation are usually actioned within 1 business day by Council's contractors.

Storing Your Bins

All your bins must be stored ON your property between collections, not on the footpath or street.

Bins left out on the street or footpath can create safety hazards and cause littering problems if they get knocked over. They are also more likely to be damaged, stolen or lost.

Weekly Service for Unit Blocks

Unit blocks within the Willoughby City Council area have a different waste service to households.

  • Garbage bins are either red-lidded wheelie bins or can be bulk garbage bins (1100 litres or 1500 litres)
  • Most unit blocks do not have the green-lidded vegetation bins. If you feel your building could use one, please contact Council.

Types of Bins

General Waste (Red Lid)

General waste - Red LidThis bin is for waste that can’t be composted or recycled through the other weekly services.

The following materials are NOT to be put in your general waste bin:

Red Cross - Not Allowed Vegetation (put it in the vegetation bin with the green lid)
Red Cross - Not Allowed Ashes, either hot or cold
Red Cross - Not Allowed Liquids like paint, oil or chemicals
Red Cross - Not Allowed Building materials like concrete, bricks and sawdust
Red Cross - Not Allowed Large pieces of metal
Red Cross - Not Allowed Tree stumps
Red Cross - Not Allowed Excavated material such as soil, sand or stones

Recycling Bin (Yellow Lid)

Recycling Bin - Yellow LidThis bin is for recyclable items. Rinse out all containers (no food bits please!). Remove bottle lids and discard into garbage bin.

The following materials are permitted to be put in your recycling bin:

Green Tick - Allowed All rigid disposable plastic containers from the kitchen, bathroom and laundry*
Green Tick - Allowed Glass bottles and jars** that are clear, brown or green
Green Tick - Allowed Aluminium cans
Green Tick - Allowed Steel cans
Green Tick - Allowed Milk cartons, Tetra Paks, and Poppers
Green Tick - Allowed Aerosol cans
Green Tick - Allowed Paper, newspapers, magazines
Green Tick - Allowed Cardboard

Recycling Bin - Yellow enewslettter link

* If the plastic items can easily be squashed in your hand (i.e. plastic film, chip packet wrappers, biscuit trays), they cannot be recycled through the yellow-lidded recycling bin. These items can be recycled through the Redcycle soft plastics collections at many supermarkets.

**Jar lids can be recycled (they are large enough to be captured). Remove them from the jars and put them into the recycling bin separately.

The following materials are NOT to be put in your recycling bin:

Red Cross - Not Allowed Plastic bags and plastic wrap
Red Cross - Not Allowed Window or mirror glass
Red Cross - Not Allowed Plastic toys
Red Cross - Not Allowed Crockery or porcelain (plates and mugs)
Red Cross - Not Allowed Drinking glasses
Red Cross - Not Allowed Light bulbs
Red Cross - Not Allowed Pizza boxes (unless clean)
Red Cross - Not Allowed Meat trays
Red Cross - Not Allowed Foam or Styrofoam
Red Cross - Not Allowed Bubble wrap
Red Cross - Not Allowed Wax-coated fruit boxes
Red Cross - Not Allowed Paint tins

Vegetation Bin (Green Lid)

Vegetation Bin - Green LidThis bin is for garden material only, as what goes in this bin is composted. Bins weighing over 90 kilograms cannot be emptied.

The following materials are permitted to be put in your vegetation bin:

Green Tick - Allowed Grass cuttings (put it in last to avoid it sticking to the bottom of your bin)
Green Tick - Allowed Leaves and twigs
Green Tick - Allowed Prunings
Green Tick - Allowed Weeds
Green Tick - Allowed Tree loppings (must be less than 50 mm in diameter and 400 mm in length)
Green Tick - Allowed Dead flowers

The following materials are NOT to be put in your vegetation bin:

Red Cross - Not Allowed Plastic bags
Red Cross - Not Allowed Building timber
Red Cross - Not Allowed Tree stumps or loppings bigger than the above
Red Cross - Not Allowed Treated, painted or stained timber
Red Cross - Not Allowed Other general household waste
Red Cross - Not Allowed Fence posts
Red Cross - Not Allowed Food scraps