Contact Us

Contact Details

Phone: 02 9777 1000
After Hours Emergencies: 02 9777 1000
In Person:  Level 4, 31 Victor Street Chatswood NSW

Business Hours 

Monday - Friday, 8.30am - 5.00pm
Building Surveyors and Development Planners available from 8.30am to 10.00am, Monday to Friday.
Duty Surveyor / Planner available from 1.00pm to 4.30pm, Monday to Friday.

Postal Address

Willoughby City Council
PO Box 57
Chatswood NSW 2057


Your feedback is always welcome. Council recognises that public feedback is vital to ensuring that events, projects and services meet the needs of the community. We place a high importance on partnership with the community, and invite your comments on all of our projects.

Online discussion forums

Have Your Say Willoughby is an online community consultation forum. Participate in a discussion about Council services, plans and projects, or even start your own discussion. Topics change every month. Contribute to our current topic on the Have Your Say Willoughby website.


New projects and policies are made available to the public for comment. These are listed online under exhibitions.

Advisory committees

There are many advisory committees which provide important feedback regarding Council programs, services and projects. Any resident within the Willoughby LGA can join an advisory committee.