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About Council Contact Details
The best way of getting in contact with Council is to call the Customer Service Centre. They are able to answer many of your questions or direct you to someone who can.
If you wish to contact us in writing, please send mail to our postal address, not our street address.
Open weekdays, 8:30am - 5pm Level 4, 31 Victor Street Chatswood NSW 2067
Please note: Building Surveyors and Development Planners available from 8.30am to 10.00am, Monday to Friday. Duty Surveyor / Planner available from 1.00pm to 4.30pm, Monday to Friday.
Phone: 02 9777 1000Fax: 02 9777 1038Email: firstname.lastname@example.org
Postal address: Willoughby City Council PO Box 57 Chatswood NSW 2057
Council After Hours emergency number: 9777 1000(includes flooding, fallen trees, floodlight and locked gates; problems with roads and drains; Council-owned buildings; and Rangers)
Fire 000 Police 000 Police non-urgent assistance 13 14 44 State Emergency Service 132 500
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