Contact Details
The best way of getting in contact with Council is to call the Customer Service Centre. They are able to answer many of your questions or direct you to someone who can.
If you wish to contact us in writing, please send mail to our postal address, not our street address.
Customer Service Centre
Open weekdays, 8:30am - 5pm
Level 4, 31 Victor Street
Chatswood NSW 2067
Please note: Building Surveyors and Development Planners available from 8.30am to 10.00am, Monday to Friday. Duty Surveyor / Planner available from 1.00pm to 4.30pm, Monday to Friday.
Contact Willoughby City Council
Phone: 02 9777 1000
Fax: 02 9777 1038
Email: email@willoughby.nsw.gov.au
Postal address:
Willoughby City Council
PO Box 57
Chatswood NSW 2057
Emergency Numbers
Fallen trees, floodlights and locked gates: 0419 803 509
Problems with roads and drains: 9777 7783
Council-owned buildings: 0418 632 993
Rangers: 9777 1000
Phone Directory
General & Other Enquiries 9777 1000
Aged & Disability Services
Constant Companion 9777 7836
DARTS 9777 7840
Dougherty Apartments 9419 3000
Meals on Wheels 9777 7830
Children’s and Youth Services
Chatswood Youth Centre 9777 7958
Child Care Centres
Artarmon Children’s Centre 9411 1162
Devonshire Street Children’s Centre 9777 7812
Kid’s Cottage 9777 1082
Children’s Services 9777 7980
Community Services
Community Aid 9777 7824
Health Services 9777 1000
MOSAIC Multicultural Centre 9777 7952
Creative Arts
Performing Arts 9777 7955
Willoughby Symphony Orchestra 9777 7547
Zenith Theatre 9411 7088
Development
Construction Certificates 9777 1000
Development Applications 9777 1000
Heritage Architect 9777 7678 (Monday, Wednesday and Thursday 9am-4pm)
Rangers 9777 1000
Rates Enquiries 9777 1000
The Concourse9777 1015
Emergency
Fire 000
Flooding Business Hours 9777 1000, After Hours 9777 7783
Police 000
Police non-urgent assistance - 13 14 44
State Emergency Service 132 500
Environment
Bushland 9777 7754
Bushwalks 9777 7755
e.restore 9777 1036
Pet Registration 9777 1000
Stormwater Pollution 9777 1000
Trees 9777 1000
Facilities
Chatswood Youth Centre 9777 7958
Dougherty Centre 9777 7800
Joe Ciantar Music Rehearsal Studio 9777 7955
Naremburn Community Centre 9439 8814
Willoughby Leisure Centre 9958 5799
Willoughby Park Centre 9967 2917
Zenith Theatre & Convention Centre 9411 7088
Libraries
Chatswood 9777 7900
Artarmon 9419 2849
Castlecrag 9958 8395
Naremburn 9439 5584
Northbridge 9958 8991
West Chatswood 9427 4648
Media Enquiries 9777 7703
Alternate details: 0421 492 757, public.relations@willoughby.nsw.gov.au
Sports and Parks
General Enquiries 9777 1000
Hiring 9777 7799
Northbridge Baths 9958 7915
Wet Weather Line 9777 7631
Willoughby Leisure Centre 9958 5799
Transport and Parking
Community Buses 9777 7800
Parking Meters 9777 1000
Rangers 9777 1000