Tax Help program 2025

Tax Help volunteers are ready to help you

Need assistance completing your tax return? The Australian Taxation Office (ATO) can help.

What is the Tax Help program?

The ATO's community-based Tax Help program is a free and confidential service open to people earning $70,000 or less each year.

From mid-July to the end of October, ATO-trained volunteers can help you lodge your return, claim a refund of franking credits, submit a non-lodgment advice or lodge an amendment. They can also help you create a myGov account and link to the ATO.

A Tax Help volunteer is available in person at our Dougherty Community Centre, 7 Victor Street, Chatswood 2067 on Mondays 9am-1pm 28 July to 27 October 2025 - by appointment only. 

What can volunteers help you with?

If you earn $70,000 or less and have simple tax affairs, an ATO accredited volunteer can help you: 

• create a myGov account
• lodge your tax return online
• lodge an amendment to your tax return
• claim a refund of franking credits
• tell us if you don't need to lodge a tax return.

To find out more and check if you are eligible visit ato.gov.au/taxhelp or call 13 28 61.

Make an appointment

If eligible, phone our Dougherty Community Centre during business hours to make your appointment on 02 9777 7800.

Remember to have this information or documents with you for your appointment:

 Language assistance

If you need to speak to us in your home language, call the Translating and Interpreting Service on 131 450 and ask to contact Willoughby City Council's Dougherty Community Centre on 9777 7800.  It's free.

 

When

Location

Our Centre is located within a 5-minute walk from the Chatswood Interchange via Chatswood Mall, turning right into Victor Street.

As there is limited and restricted parking available in the Council open air car park next door, visitors may choose to use the Westfield car park across the road (up to 3 hours free parking if using Westfield plus app for your vehicle).

Dougherty Community Centre, 7 Victor Street, Chatswood, 2067, View Map