Our Customer Service Centre will be closed Tuesday 29 October from 9am to 10:45am.Please call (02) 9777 1000 to reach our out of hours service during this time.
Willoughby City Council is launching MyWilloughby, a new platform designed to make interacting with Council easier and enhance your experience with Council! To make this happen, there may be some delay in services from 31 October to 4 November. We appreciate your patience during this upgrade.
Last modified on 20 May 2020
We are all looking for safer ways to conduct our business, so we've taken the initiative to go cashless.
From Monday (25 May), all council services and facilities will no longer accept cash. This includes our libraries, community centres and Willoughby Leisure Centre.
You can still use
Cash payments for rates can be made at any Commonwealth Bank or Australia Post branch.
Thanks for your understanding. Contact our customer service team if you have any further questions.