Our Customer Service Centre will be closed Tuesday 29 October from 9am to 10:45am.Please call (02) 9777 1000 to reach our out of hours service during this time.
Willoughby City Council is launching MyWilloughby, a new platform designed to make interacting with Council easier and enhance your experience with Council! To make this happen, there may be some delay in services from 31 October to 4 November. We appreciate your patience during this upgrade.
Changes to the permit processing time Permit processing times will be temporarily disrupted between 31 October and 4 November to facilitate the roll out of the MyWilloughby platform. In order for your permit to be considered, it must be lodged by close of business on 28 October 2024, if you require approval between 30 October and 4 November 2024.