Lodge a Formal Access Request

Note: In order for your application to be considered a valid request, at the time of lodging you will be required to:

  • Complete the form and include your name, address and contact details.
  • Provide proof of identity
  • Pay the required fee.

If the above items are not complete, your application will be deemed as invalid.

Online

Step 2.Review the cost

All formal access requests require a payment. read Council's Fees & Charges.

Step 3.Complete the form

Fill the below form and pay online.

Lodge request

Step 4.Wait for our review

We will review your application and send you an acknowledgment of receipt within 5 days. Council is required to deal with Formal Access Requests within 20 working days unless there is third party consultation required. If further consultation is required, Council will notify you and the timeframe for response will require an additional 10 working days. 

Step 5.View or receive the documents

Visit Council to view the requested documents or receive a soft copy via email. 

In Person

Step 2.Review the cost

All formal access requests require a payment. read Council's Fees & Charges.

Step 3.Visit Us

Visit Council's Customer Service Center at Level 4, 31 Victor Street Chatswood.

Step 4.Provide payment information

Be prepared to provide payment information 

You have two payment options: 

  1. Phone – You can pay over the phone using a credit card 
  2. In person – You can visit Council and pay using credit card, cash, cheque or EFTPOS 

Step 5.Wait for our review

We will review your application and send you an acknowledgment of receipt within 5 days. Council is required to deal with Formal Access Requests within 20 working days unless there is third party consultation required. If further consultation is required, Council will notify you and the timeframe for response will require an additional 10 working days. 

Step 6.View or receive the documents

Visit Council to view the requested documents or receive a soft copy via email.