COVID-19 update - New restrictions announced and Council’s services
Last modified on 18 July 2021
New, tougher restrictions have been announced by the NSW Government in a response to the growing number of COVID cases circulating in the community. These challenging new restrictions impact us all. They have been introduced in order to keep us safe, and we therefore once again ask for your support in following the rules and helping to stop the spread of the highly transmissible Delta strain.
Please do not leave the house unless it’s for an essential reason. Remember to carry a mask and ID with you and limit your contact with people you do not live with. Shop online where possible and work from home if you can.
Council remains here to support you, keeping abreast of and responding to new restrictions in order to keep everyone safe.
The new restrictions across Greater Sydney include
People from the three LGA’s of Fairfield, Liverpool and Canterbury-Bankstown cannot leave their LGA for work or otherwise until 30 July (except health care and emergency services workers).
Only critical retail stores can remain open (supermarkets, butchers, grocers and pharmacists). Other retail must only be click-and-collect or takeaway. Banks, hardware and petrol stations will also be open.
Car-pooling is not permitted in any area of Greater Sydney until 30 July, unless it’s required for you to perform essential work.
All construction, large or small, including maintenance work and cleaning, must be closed down from 12:01am Monday until midnight on 30 July. (Provisions are being made for sites that cannot be secured in that time.)
From 12:01am all employers must allow employees to work from home if they are able to do so.
Services to the community
The safety of our staff, volunteers and the community are paramount, and therefore all our public facilities and offices are closed.
Please rest assured that our essential services will continue while providing a COVID-safe environment for staff and the community. These include waste collection, street cleaning, cleaning of public toilets and playgrounds, meals on wheels and childcare services.
Customer service: phone, email or visit our website
Our customer service centre at 31 Victor Street, Chatswood is closed. However, we will continue to serve you through a number of other channels, including phone, email and through our website.
Our call centre is still operating and our staff are well equipped to respond to wide range of service requests and to provide information about our services and programs.
Contact us on 02 9777 1000 from 9am-5pm week days.
You can also email us at: email@willoughby.nsw.gov.au
Use our online services to report an issue, lodge complying Development Consents and Development Applications, track applications, make bookings and payments.
Justice of the Peace
To access Justice of the Peace services visit www.jp.nsw.gov.au
Council projects and works
In line with public health orders, all non essential works on Council projects will be paused and sites made safe and secure.
Business support
The closure of non essential retail will have a major impact on our business community. The NSW Government have announced a range of support packages and grants to help.
Please continue to support our local businesses when making essential purchases and use your Dine and Discover vouchers when buying take away food.
Council is keenly aware of the hardship and stress that the new restrictions will cause and is looking at ways to support businesses. More information will be announced this week.
More information on COVID-19
Please see NSW Health website or the Australian Government Department of Health for the most accurate and up-to-date information.