Due to the current COVID-19 outbreak, all non-essential public facing services of Council and facilities are closed. We will continue to provide essential services including waste collection and services to the most vulnerable in our community.
Monday to Friday, 9:00 am - 5:00 pm
JP service is available 9:00 am - 12:00 pm only by appointment
For general planning enquiries - The Development Enquiry Officer is available 9:00 am - 10:00 am and 1:00 pm - 4:30 pm
Willoughby City Council, PO Box 57, Chatswood NSW 2057, Australia
Participate in a discussion about Council services, plans and projects, or even start your own discussion
Find out about our internal complaints review process and policies
Provide Information about suspected fraudulent or corrupt conduct
If you are deaf, hearing-impaired, or speech-impaired, we ask that you call us via the National Relay Service.
If you want to speak in your own language, call us via Translating and Interpreting Service (TIS)
Customer Service Centre: 31 Victor St, Chatswood NSW 2067, AUSTRALIA
Operating hours: Monday to Friday, 9:00 am - 5:00 pm
Postal address: PO Box 57 Chatswood NSW 2057, AUSTRALIA
Phone: +61 (2) 9777 1000
ABN: 47 974 826 099
Report or track an issue
Willoughby City Council acknowledges the traditional inhabitants of the land on which we stand, the Aboriginal people, their spirits and ancestors. We acknowledge the vital contribution that Indigenous people and cultures have made and still make to the nation that we share, Australia.
Willoughby City Councillors voted to endorse the Uluru Statement From the Heart.