Our Customer Service Centre will be closed from Friday 7 April to Monday 10 April inclusive for the Easter public holidays. Please call (02) 9777 1000 to reach our out of hours service during this time.
The Australian Children's Education and Care Quality Authority currently administers Quality Assurance systems for family day care schemes, long day care centres and outside school hours care services throughout Australia. Their website has information about choosing quality child care services in a range of community languages, and about the quality standard rating of specific service providers.
The National Quality Standards monitor a service's level of operation against seven areas of quality. A service is required to inform parents of the service's progress through the assessment and rating process as well as the final standard achieved.
When choosing a centre to care for your child, you may like to ask yourself the following questions to ensure that you are comfortable with the centre.