Emergency Services

State Emergency Services

NSW State Emergency Services (SES) is the combat agency responsible for flood, storm damage and tsunami. SES also supports Police and other Services in search and rescue, major emergencies and disasters. Members of the SES are volunteers and are recruited regularly.

Emergency Contact - 132 500. Website - www.ses.nsw.gov.au

Floods :

• SES FloodSafe Guide.
• To report any blocked or damaged stormwater pipelines within Willoughby that are causing flooding problems, call the Help & Service Centre on 9777 1000 during business hours. Outside business hours call 9777 7783.

Storms:

•  SES StormSafe Guide.

Bushfires:

• For information on Bushfires visit the Willoughby City Council Bushfires page and the Willoughby City Council Neighbourhood Safer Places page.

Water:

• For information on water visit the Willoughby City Council Water page.
• To report anything polluting stormwater within Willoughby, call the Help & Service Centre on 9777 1000 during business hours, or the Rangers on 0417 266 729. Report stormwater pollution occurring outside of the Willoughby area to the relevant Local Council, or to the Department of Environment and Conservation’s pollution hotline on 131 555.
• To report sewerage overflows or water main breakages and leaks, call Sydney Water on 132 090. To report any sewerage or mains water supply breaks and leaks in public parks and ovals within Willoughby, call the Help & Service Centre on 9777 1000.
• Damaged or leaking stormwater drainage pipelines, sewerage pipelines and mains water pipelines which are located within private property and forming part of the property’s drainage system are the responsibility of the owner. The owner should contact a plumber.