People with Disability

Information and other resources to help people with a disability and their carers.


Access and Inclusion Committee

The Access and Inclusion Committee provides advice to Council to promote access and inclusion for our community.

The Committee is made up of community members who bring a diverse range of expertise regarding access and inclusion.

For more detailed information, download the Access and Inclusion Terms of Reference.

Meetings take place monthly on the second Wednesday of each month at the Dougherty Community Centre, 7 Victor Street, Chatswood at 4:00pm.

If you have any enquiries please contact the Community Venues and Services Team Leader on 9777 7801.

Disability Inclusion Action Plan (DIAP)

Willoughby City Council is committed to the principles of developing communities where everyone has fair and equal access to services and facilities.

The DIAP reflects council's commitment to deliver on the diverse needs of people with disability and meets the NSW Government's Disability Inclusion Act requirements.

For more detailed information, download the DIAP using the links below.

If you require a copy of the plan in an alternative format, you can contact Council as follows:

National Relay Service

Callers who are deaf or have a hearing or speech impairment can contact the National Relay Service by calling 1800 555 677 and then asking for Council’s Customer service on (02) 9777 1000.

The National Disability Insurance Scheme (NDIS)

The National Disability Insurance Scheme (NDIS) provides individualised support for people with disability, their families and carers. It gives people with disability choice and control over the support they receive to pursue their goals and aspirations and participate in daily life.

For more information about the NDIS, including eligibility and access to the scheme, please visit

Disability Service Providers

The National Disability Insurance Scheme provides a comprehensive list of registered individuals or organisations who provide supports for people with a disability.

To access this list, visit NSW NDIS - Find a registered provider.

Disability Employment Services (DES)

Disability Employment Services (DES) helps people with disability find work and keep a job.

JobAccess can provide you with all the information you need on disability employment, including Disability Employment Services. JobAccess is a comprehensive website and a telephone information service that provides advice on disability employment related matters. It offers help and workplace solutions for people with disability and their employers.

Accessible Parks and Facilities

For information on Council's accessible parks and facilities please follow the below links

Accessible Transport

Companion Card

People with disability who require a carer often need to pay for themselves and a companion to attend an event or performance. This can make outings expensive. If a person with disability holds a Companion Card, the carer can attend events or performances for free, if the event is hosted by a Companion Card affiliate.

The Companion Card allows people with a significant and permanent disability, who require attendant care for the rest of their lives, to participate in community activities and events without discrimination.

For more information about the card, visit the

Missed Business

The Better Business Partnership provides a useful guide for businesses to improve accessibility and customer experience to enhance inclusive practices for customers across the region.