Skip to main content
Skip navigation

Contact Details

The best way of getting in contact with Council is to call the Help & Service Centre. They are able to answer many of your questions or direct you to someone who can.

If you wish to contact us in writing, please send mail to our postal address, not our street address.

Help and Service Centre

Open weekdays, 8:30am - 5pm
Level 4, 31 Victor Street
Chatswood NSW 2067


Contact Willoughby City Council

Phone: 02 9777 1000

Fax: 02 9777 1038

Email: email@willoughby.nsw.gov.au

Postal address:
Willoughby City Council
PO Box 57
Chatswood NSW 2057


Emergency Numbers

Fallen trees, floodlights and locked gates: 0419 803 509

Problems with roads and drains: 9777 7783

Council-owned buildings: 0418 632 993

Rangers: 9777 1000


Phone Directory

General & Other Enquiries 9777 1000

Aged & Disability Services 
 Constant Companion 9777 7836 
 DARTS 9777 7840
 Dougherty Apartments 9419 3000 
 Meals on Wheels 9777 7830

Children’s and Youth Services 
 Chatswood Youth Centre 9777 7958  
 Child Care Centres
 Artarmon Children’s Centre 9411 1162 
 Devonshire Street Children’s Centre 9777 7812 
 Kid’s Cottage 9777 1082  
 Children’s Services 9777 7980

Community Services
 Community Aid 9777 7824
 Health Services 9777 1000  
 MOSAIC 9777 7951

Creative Arts 
 Performing Arts 9777 7955 
 Willoughby Symphony Orchestra 9777 7547 
 Zenith Theatre 9411 7088

Development 
 Civic Place 9777 1015 
 Construction Certificates 9777 1000 
 Development Applications 9777 1000 
 Heritage Architect 9777 7678 (Monday, Wednesday and Thursday 9am-4pm) 
 Rangers 9777 1000 
 Rates Enquiries 9777 1000

Emergency
 Fire 000
 Flooding  Business Hours  9777 1000 After Hours 9777 7783
 Police 000
 Police non-urgent assistance - 13 14 44
 State Emergency Service 9439 7766

Environment 
 Bushland 9777 7754 
 Bushwalks 9777 7755 
 e.restore 9777 1036 
 Pet Registration 9777 1000 
 Stormwater Pollution 9777 1000  
 Trees 9777 1000

Facilities 
 Chatswood Youth Centre 9777 7958 
 Dougherty Centre 9777 7800 
 Joe Ciantar Music Rehearsal Studio 9777 7955 
 Naremburn Community Centre 9439 8814    
 Willoughby Leisure Centre 9958 5799 
 Willoughby Park Centre 9967 2917 
 Zenith Theatre & Convention Centre 9411 7088

Libraries 
 Central Chatswood 9777 7900
 Artarmon 9419 2849
 Castlecrag 9958 8395
 Naremburn 9439 5584
 Northbridge 9958 8991

Media Enquiries 9777 7703
 Alternate details: 0421 492 757, public.relations@willoughby.nsw.gov.au

Sports and Parks
 General Enquiries 9777 1000
 Hiring 9777 7799 
 Northbridge Baths 9958 7915
 Wet Weather Line 9777 7631
 Willoughby Leisure Centre 9958 5799

Transport and Parking 
 Community Buses 9777 7800
 Parking Metres 9777 1000 
 Rangers 9777 1000