Constant Companion

Constant Companion - an emergency service in the home, available at the press of a button

Constant Companion is a 24 hour a day, 7 days a week emergency response service.

•  Constant Companion Brochure - Arabic - 176 KB
•  Constant Companion Brochure - Armenian - 163 KB
•  Constant Companion Brochure - Croation - 169 KB
• Constant Companion Brochure - English - 520.20 KB
•  Constant Companion Brochure - Farsi - 178 KB
•  Constant Companion Brochure - Greek - 101 KB
•  Constant Companion Brochure - Italian - 110 KB
•  Constant Companion Brochure - Korean - 263 KB 
•  Constant Companion Brochure - Simplified Chinese - 166 KB
•  Constant Companion Brochure - Traditional Chinese - 272 KB

Constant Companion Price List (593.03 KB)

Contact us

Office: 2 Elizabeth Street, Artarmon
Open: 8:30am - 5pm weekdays
Postal Address: P.O. Box 57, Chatswood NSW 2057
Phone: (02) 9777 7836
Fax: (02) 9410 2960
E-mail: constantcompanion@willoughby.nsw.gov.au

• A unit is installed in your home which attaches to the telephone line.
• You wear a small lightweight pendent during the day and night. The pendants are water resistant and can be worn in the shower. They are able to activate the unit from both inside and outside the home.
• If you require assistance, press the button on the pendant. This will send a signal to the unit to phone one of operators who will be able to talk to you via the speaker on the unit. The operator will speedily organise assistance, from either Emergency Services or a family member, neighbour or friend who was nominated by you and has given their approval.
• The operator will remain on the line until assistance arrives.

Who uses this service?

• Older People.
• People who are frail.
• People with a disability.
• People who are recovering from surgery or illness.
• People who need the service for a short time.
• Carers and other individuals 

Security Key Lock 

A security key lock is for holding a set of spare keys to your home. This will ensure quick and easy access by responders and emergency services. 

What our clients have said about the service

“I feel better within myself, as I live alone and it makes me feel safe and secure.”
“It was really wonderful that your service resulted in my quick medical attention.”

Constant Companion is a service partly funded by Home & Community care (HACC) and managed by Willoughby City Council. The service was established in 1987 by Willoughby City Council to assist residents to remain independently and securely in their home.