Policies

To search for a policy by category, please select a category from the list below. Alternately, to browse through all publications, simply scroll down.

Administration

CCTV - Surveillance Cameras
Download policy: pdf format CCTV - Surveillance Cameras (26.98 KB)

 
Code of Conduct - Contractors and Consultants
Download policy: pdf format Code of Conduct - Contractors and Consultants (135.88 KB)

Council expects its contractors and consultants, the people who are employed by contractors and consultants and their associates, who are working on its behalf to comply with this code of conduct.


 
Code of Conduct for Community Representatives
Download policy: pdf format Code of Conduct for Community Representatives (135.97 KB)

 
Code of Conduct for Volunteers
Download policy: pdf format Code of Conduct for Volunteers (122.26 KB)

 
Communications
Download policy: pdf format Communications (42.24 KB)

 
Complaints Handling Policy
Download policy: pdf format Complaints Handling Policy (55.51 KB)

Amended: 5 August 2013


 
Complaints Handling Procedure
Download policy: pdf format Complaints Handling Procedure (280.49 KB)

Amended 5 August 2013


 
Consultative Committees Protocols
Download policy: pdf format Consultative Committee Protocols (29.44 KB)

 
Council Documents for Review / Amendment
Download policy: pdf format Council Documents - For Review/Amendment (72.07 KB)

 
Council Flyers
Download policy: pdf format Council Flyers - copies of (9.15 KB)

 
Filming Protocol
Download policy: pdf format Filming Protocol (348.31 KB)

This filming protocol has been developed by the Department of Local Government, with the goals of supporting the screen industry and meeting the needs of the local community.


 
House-Property Numbering
Download policy: pdf format House-Property Numbering (41.12 KB)

 
Nuclear Free Council
Download policy: pdf format Nuclear Free Council (7.70 KB)

 
Petitions
Download policy: pdf format Petitions (43.82 KB)

 
Privacy Management Plan
Download policy: pdf format Privacy Management Plan (223.26 KB)

 
Risk Management Policy
Download policy: pdf format Risk Management Policy (340.27 KB)

 
Sale of Public Land
Download policy: pdf format Sale of Public Land (17.91 KB)

 
Statement of Business Ethics
Download policy: pdf format Statement of Business Ethics (30.37 KB)

 

Building/Development

Application for Approvals - Refund of Fees
Download policy: pdf format Application For Approvals - Refund Of Fees (72.23 KB)

 
Application for Demolition of a Building
Download policy: pdf format Application for Demolition of a Building (81.02 KB)

Submission of application for demolition of a building


 
Asbestos - Handling and Disposal
Download policy: pdf format Asbestos Policy (1.19 MB)

Council has adopted a policy on the Handling and Disposal of Asbestos. The purpose of this policy is to provide guidance, awareness and controls for the handling and disposal of asbestos.
Willoughby City Council requires that any works associated with asbestos, irrespective of the quantity, must be undertaken by a licensed removalist.


 
Assessment of Development Applications
Download policy: pdf format Assessment of Development Applications (76.91 KB)

Guidelines for assessment of Council Development Applications.


 
Boarding House Compliance
Download policy: pdf format Boarding House Compliance (1.02 MB)

 
Building Certificates - Refund of Fees
Download policy: pdf format Building Certificates - Refund of Fees (18.44 KB)

 
Council-Owned Land - Owner's Consent DAs/BAs
Download policy: pdf format Council-Owned Land - Owner’s Consent DAs/BAs (74.59 KB)

 
Development Applications - Assessment by Community
Download policy: pdf format Development Applications - Assessment By Community Services (18.00 KB)

 
Dividing Fences Act - Council Responsibilities
Download policy: pdf format Dividing Fences Act - Council Responsibilities (18.57 KB)

 
Fees for Development & Building Applications - Heritage Controls
Download policy: pdf format Fees For Development & Building Applications - Heritage Controls (19.42 KB)

 
Fire Safety Policy
Download policy: pdf format Fire Safety Policy (103.07 KB)

This policy ensures that all buildings in the council area are fire safety compliant and that Council will undertake its own obligations, and sets guidelines for audits and inspections.


 
Floor Space Bonus - Designation of Community Facilities
Download policy: pdf format Floor Space Bonus (79.49 KB)

 
Informal Planning Meetings
Download policy: pdf format Informal Planning Meetings (35.00 KB)

 
Mediation in Approval Process
Download policy: pdf format Mediation in Approval Process (37.11 KB)

 
Public Exhibition Procedures Policy
Download policy: pdf format Public Exhibition Procedures Policy (21.39 KB)

 
Rezoning of Federally-owned Public Land
Download policy: pdf format Rezoning of Federally-owned Public Land (18.30 KB)

 
Swimming Pool Barrier Inspection
Download policy: pdf format Swimming Pool Barrier Inspection (804.35 KB)

 
Voluntary Planning Agreement
Download policy: pdf format Voluntary Planning Agreement Policy (524.31 KB)

 

Community

Access and Equity Policy
Download policy: pdf format Access and Equity Policy (39.88 KB)

Council will ensure that its resources are fairly distributed and rights and responsibilities of all people are recognised.


 
Alcohol Free Beverages
Download policy: pdf format Alcohol Free Beverages (8.99 KB)

 
Commission Salespeople for Charities
Download policy: pdf format Commission Salespeople For Charities (20.32 KB)

 
Community Copying Service
Download policy: pdf format Community Copying Service (18.04 KB)

 
Community Engagement Policy
Download policy: pdf format Community Engagement Policy (82.77 KB)

 
Community Facilities Hire Policy
Download policy: pdf format Community Facilities Hire Policy (486.26 KB)

 
Community Grants Scheme
Download policy: pdf format Community Grants Scheme (29.23 KB)

 
Council Crest & Corporate Mark - Use Of By Community Groups
Download policy: pdf format Council Crest & Corporate Mark - Use Of (26.02 KB)

 
Display of Publicity Banners
Download policy: pdf format Display of Publicity Banners (80.63 KB)

 
Endorsement of Community Projects & Events
Download policy: pdf format Endorsement of Community Projects & Events (17.97 KB)

Establishes guidelines to be considered if Council is asked to endorse or support events or other community activities.


 
Endorsement of Local Community Organisations
Download policy: pdf format Endorsement of Local Community Organisations (19.67 KB)

 
Festival and Events Policy
Download policy: pdf format Festival and Events Policy (35.56 KB)

 
Grant Applications - Members of Staff & Their Families
Download policy: pdf format Grant Applications - Members of Staff & Their Families (15.57 KB)

This policy outlines Council's standing on Council employees and family members applying for Grants.


 
Humanitarian Response Policy
Download policy: pdf format Humanitarian Response Policy (36.57 KB)

 
Progress Associations - Meeting Venues
Download policy: pdf format Progress Associations - Meeting Venues (20.27 KB)

 
Public Art Policy and Guidelines - This Policy is currently being reviewed. Please contact Council
Download policy:

Willoughby City Council’s public art policy is a commitment to the integration of a broad range of distinctive public art within appropriate Council property developments, and to encouraging the private sector to create a quality environment for the publicly accessible spaces of their developments.

This Policy is currently being reviewed.  Please contact Council for further information .


 
Recycling Receptacles in Public Places
Download policy: pdf format Recycling Receptacles In Public Places (31.52 KB)

 
Section 356 Donations to Charitable Community Groups Ver2
Download policy: pdf format Section 356 Donations to Charitable Community Groups Ver2 (23.51 KB)

 
Sponsorship
Download policy: pdf format Sponsorship (154.30 KB)

 
Sustainable Food Policy
Download policy: pdf format Sustainable Food Policy (185.26 KB)

 
Tennis Courts - Lighting Of
Download policy: pdf format Tennis Courts - Lighting Of (75.11 KB)

 
Transport Arrangements for Attending Council Event
Download policy: pdf format Transport Arrangements (14.71 KB)

 
Waste Free Events
Download policy: pdf format Waste Free Events (19.23 KB)

 
Willoughby Collection Policy
Download policy:

pdf format Willoughby Collection Policy


 

Compliance Unit

Unauthorised Building Work Enforcement & Prosecution
Download policy: pdf format Unauthorised Building Work: Enforcement (26.62 KB)

 

Council & Councillors

Advisory Committees
Download policy: pdf format Advisory Committees (30.32 KB)

 
Bullying, Harassment & Discrimination
Download policy: pdf format Bullying, Harassment & Discrimination (20.87 KB)

 
Code of Conduct
Download policy: pdf format Code of Conduct (517.85 KB)

 
Code of Conduct - Procedures for Administration of Model Code of Conduct
Download policy: pdf format Code of Conduct - Procedures for Administration of Model Code of Conduct (472.30 KB)

 
Code of Meeting Practice
Download policy: pdf format Code of Meeting Practice (428.23 KB)

 
Conflicts of Interest
Download policy: pdf format Conflicts of Interest (70.28 KB)

 
Council Inspections Delegation of Authority & Pro
Download policy: pdf format Council Inspections Delegation of Authority (23.22 KB)

 
Councillor Expenses
Download policy: pdf format Payment of Expenses and the Provision of Facilities for the Mayor and Councillors (267.00 KB)

 
Councillors' Access to Information and Staff
Download policy: pdf format Councillors’ Access to Information (76.71 KB)

 
Councillors' Record Keeping
Download policy: pdf format Councillors' Record Keeping (33.17 KB)

This policy establishes a framework for the implementation of a records management program for records received and created by Councillors.


 
Expenditure Recommendation
Download policy: pdf format Expenditure Recommendation (18.45 KB)

 
Fraud & Corruption Prevention
Download policy: pdf format Fraud & Corruption Prevention (53.23 KB)

 
Gifts and Benefits
Download policy: pdf format Gifts and Benefits (545.94 KB)

 
Public Interest Disclosures
Download policy: pdf format Public Interest Disclosures Policy (172.15 KB)

 
Recordings of Council Meetings
Download policy: pdf format Recordings of Council Meetings (87.31 KB)

 
Ward Councillors Committee - Delegation, Procedures and Inspection Procedures
Download policy: pdf format Ward Councillors Committee -Delegation, Procedures and Inspection Procedures (372.84 KB)

 

Council Owned or Managed Properties

Asset Management Policy
Download policy: pdf format Asset Management Policy (43.00 KB)

This policy provides Willoughby City Council with a framework for managing its large portfolio of assets. It identifies parameters to help us deliver assets and services that are both cost effective and representative of community need.


 
Bicycle Parking Spaces
Download policy: pdf format Bicycle Parking Spaces (72.09 KB)

 
Company Searches for Property Development
Download policy: pdf format Company Searches for Property Development (14.16 KB)

 
Footway Merchandise Display Policy
Download policy: pdf format Footway Merchandise Display Policy (66.72 KB)

 
Footway Restaurant Policy
Download policy: pdf format Footway Restaurants (179.29 KB)

 
Graffiti Management Policy and Plan
Download policy: pdf format Graffiti Management (78.44 KB)

 
Lease of Tennis Courts
Download policy: pdf format Lease of Tennis Courts (28.24 KB)

 
Property Maintenance - Leased Premises
Download policy: pdf format Property Maintenance - Leased Premises (71.26 KB)

 
Sale or Lease of Council Land
Download policy: pdf format Sale or Lease of Council Land (137.25 KB)

 
Tennis Courts, Northbridge - Hire Of
Download policy: pdf format Tennis Courts, Northbridge - Hire Of (70.71 KB)

 
Trumper Pavilion - Use of Kitchen
Download policy: pdf format Trumper Pavilion - Kitchen (70.73 KB)

 

Finance & Purchasing

Cashier Shortages
Download policy: pdf format Cashier's Shortages (18.42 KB)

 
Debt Recovery
Download policy: pdf format Debt Recovery Policy (14.24 KB)

 
Disposal of Assets
Download policy: pdf format Disposal of Assets (16.12 KB)

The aim of this policy is to clearly define a framework, responsibilities and guidelines for Council Officers to manage the disposal of assets and scrap or surplus materials.


 
Expenditure on Plant/Equipment
Download policy: pdf format Expenditure on Plant/Equipment (17.75 KB)

 
External Borrowing
Download policy: pdf format External Borrowing (220.37 KB)

 
Financial Hardship Policy - Rates & Annual Charges
Download policy: pdf format Financial Hardship Policy - Rates & Annual Charges (26.94 KB)

pdf format Hardship Rate Relief Application Form


 
Investment Policy
Download policy: pdf format Investment Policy (93.38 KB)

 
Pensioner Concession Policy
Download policy: pdf format Pensioner Concession Policy (77.93 KB)

To provide eligible pensioners with the statutory pensioner concession relating to Rates and Charges under the provisions of Section 575 of the Local Government Act 1993.


 
Petty Cash
Download policy: pdf format Petty Cash (74.37 KB)

 
Purchasing and Tendering
Download policy: pdf format Purchasing and Tendering Policy (216.76 KB)

 
Rates
Download policy: pdf format Rates (72.17 KB)

 
Rates Administration Policy
Download policy: pdf format Rates Administration Policy (138.59 KB)

This policy has been created to address aspects of rating not covered by existing rating policies.


 
Refunds - Holiday Activity Centres
Download policy: pdf format Refunds - Holiday Activity Centres (18.12 KB)

 
Self-Funded Retirees Domestic Waste Service
Download policy: pdf format Self-Funded Retirees Domestic Waste Service (17.30 KB)

 
Sustainable Purchasing Policy
Download policy: pdf format Sustainable Purchasing Policy (414.50 KB)

 

General Manager's Delegations

Schedule 1 - General Matters
Download policy: pdf format Schedule 1 - General Matters (32.43 KB)

 
Schedule 2 - Corporate Services Matters
Download policy: pdf format Schedule 2 - Corporate Services Matters (63.34 KB)

 
Schedule 3 - Environmental Services Matters
Download policy: pdf format Schedule 3 - Environmental Services Matters (67.79 KB)

 
Schedule 4 - Infrastructure Services Matters
Download policy: pdf format Schedule 4 - Infrastructure Services Matters (54.24 KB)

 
Schedule 5 - Community Services Matters
Download policy: pdf format Schedule 5 - Community Services Matters (38.11 KB)

 

Open Space

Bushcare Programme
Download policy: pdf format Bushcare Program (99.69 KB)

 
Community Gardens
Download policy: pdf format Community Gardens Policy (9.72 KB)

 
Line Marking of Sports Fields
Download policy: pdf format Line Marking of Sports Fields (9.43 KB)

 
Naming of Walkways in the City
Download policy: pdf format Naming of Walkways in the City (9.58 KB)

Naming of Walkways in the City


 
Nature Strips in Willoughby
Download policy: pdf format Nature Strips in Willoughby (9.53 KB)

 
Noxious Weed Bamboo
Download policy: pdf format Noxious Weed Bamboo (9.85 KB)

 
Public Domain Memorial and Local Site Acknowledgement Policy
Download policy: pdf format Public Domain Memorial and Local Site Acknowledgement Policy (14.22 KB)

 
Removal of Trees on Public Land
Download policy: pdf format Removal of Trees on Public Land (93.27 KB)

That Council adopt a policy of public notification where it intends to remove a tree/trees located in a public area/place for which it is responsible for maintenance/management.


 
Smoke-Free Policy
Download policy: pdf format Smoke-Free Policy (15.14 KB)

 
Sporting Fields - Sunday Use for Competition
Download policy: pdf format Sporting Fields - Sunday Use (79.21 KB)

 
Sporting Ovals - Provision of Lighting
Download policy: pdf format Sporting Ovals - Lighting (9.57 KB)

 
Sports Ground Allocation Policy
Download policy: pdf format Sports Ground Allocation Policy (42.36 KB)

 
Street Tree Pruning
Download policy: pdf format Street Tree Pruning (75.33 KB)

 
Street Trees
Download policy: pdf format Street Trees (9.45 KB)

 
Temporary Access Over Community Land
Download policy: pdf format Temporary Access Over Community Land (17.89 KB)

 

Roads/Footpaths/Drains

Drainage Contributions - Chatwood West (Section 94)
Download policy: pdf format Drainage Contributions - Chatswood West (72.14 KB)

 
Inter-Allotment Drainage
Download policy: pdf format Inter-Allotment Drainage (71.62 KB)

 
Kerb Crossings
Download policy: pdf format Kerb Crossings (18.69 KB)

 
Laneway Access
Download policy: pdf format Laneway Access (75.64 KB)

 
Laneway Naming
Download policy: pdf format Laneway Naming (18.21 KB)

 
Lease of Unused Public Road
Download policy: pdf format Lease of Unused Public Road (30.24 KB)

 
Local Policy for On-Site Stormwater Detention
Download policy: pdf format On-Site Stormwater Detention (438.79 KB)

 
Street Signs - House Numbering
Download policy: pdf format Street Signs - House Numbering (16.08 KB)

 

Transport

Bus Shelters
Download policy: pdf format Bus Shelters (20.45 KB)

 
Car Sharing Schemes
Download policy: pdf format Car Sharing Schemes in Willoughby (42.56 KB)

 
Provision of Bicycle Racks
Download policy: pdf format Provision of Bicycle Racks (70.79 KB)